NHTSA Data Explorer
INFINITI
Data refreshed June 26, 2026
Complaints
7,062
Active records
Recalls
113
Active records
TSBs
1,711
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
19
Injuries
324
Crashes
400
Fires
95
Top reported issues — INFINITI
Click a category to expand its values.
Operating state
Condition issue
Reporting mechanism
Safety restraint issue
Engine behavior
Performance issue
Noise
Vibration/harshness
Braking behavior
Transmission/drivetrain behavior
Driver assistance issue
HVAC behavior
Steering behavior
Thermal issue
Fluid issue
Infotainment behavior
Access/entry issue
Lighting behavior
Ride/handling behavior
Safety restraint behavior
Electrical issue
Powering on/off behavior
Starting behavior
Smell
Recent change
Communication/network issue
Wiper/washer behavior
Electrified system issue
Charging behavior
Most-reported INFINITI models
Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.
Browse all INFINITI models
All INFINITI models with NHTSA records, listed alphabetically.
Recent filings
The 10 most recent filings for each type.
2021 INFINITI QX50
Filed Jun 23, 2026
There is an active and unremedied safety recall on my 2021 Infiniti QX50 (NHTSA Recall #25V-437) for a critical engine defect that can result in complete engine failure and risk of fire. The recall was issued on June 26, 2025. I am an active-duty military member stationed in Germany. I shipped my vehicle in January 2026, before a remedy was available. My vehicle is now exhibiting all the early warning signs mentioned in the recall notice, including unusual engine noises, rough performance, and…
2019 INFINITI Q50
Filed Jun 23, 2026
Air bags failed. Auto has 28,000 miles and has no accidents. Warning light showed that airbags were not working June 2026. Auto brought to dealer, and it is a very costly job to fix. Auto just out of warranty in years not miles. Infiniti in previous years has had a recall on their cars, but not my VIN number for failing airbags. This is a manufacturing defect, and it should not have to cost me. Infiniti has offered a partial discount.
2015 INFINITI Q50
Filed Jun 23, 2026
DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the…
2023 INFINITI QX55
Filed Jun 22, 2026
Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. Please note there have been two previous engine light incidents. First I was told it was a speaker in the rear door, second I was informed it was an evaporation seal. Lastly was this very…
2019 INFINITI QX50
Filed Jun 22, 2026
2019 Infiniti QX50 with engine bearing failure defect matching NHTSA Recall #25V-437. Vehicle was sold to me on 12/24/2025 by a dealer, MORE THAN FIVE MONTHS after the recall was issued on 07/14/2025. The dealer NEVER disclosed the active, unrepaired safety recall. Two months after purchase, the engine developed loss of power and unusual noises - exact symptoms described in the recall. An independent mechanic diagnosed a pre-existing camshaft bearing defect. Despite component replacement,…
2019 INFINITI QX50
Filed Jun 19, 2026
The issue on the 2019 Infiniti QX50 it's not the motor that they had the recall on it's the VCR actuator it goes bad causes the bracket that's connected to rub against the side of the engine block causes it to have metal shavings and the car to go in limp mode and can cause an accident it's a common issue just put one in and already bad not even a year The original one made it to $47,000 mi before going bad
2025 INFINITI QX60
Filed Jun 16, 2026
While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle
2018 INFINITI QX60
Filed Jun 15, 2026
The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound coming from the engine with the Check Engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 126,422.
2017 INFINITI Q50
Filed Jun 15, 2026
Affected: Steering/Electrical/Direct Adaptive Steering, 50K miles While driving my 2017 Infinity Q50s under normal driving conditions, the vehicle suffered an instantaneous, catastrophic, and total failure of the power steering assist system without any prior warning or dashboard fault indicators. The sudden loss of steering assist immediately caused the steering wheel to become incredibly heavy and virtually locked, requiring extreme, dangerous physical exertion to maintain minimal control…
2026 INFINITI QX80
Filed Jun 14, 2026
many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle near it. there is no warning for pro pilot assist mode to be driven below or above a certain speed, Infiniti dealer advised it should not be…