NHTSA Data Explorer

INFINITI

Data refreshed August 26, 2026

Complaints

7,113

Active records

Recalls

114

Active records

TSBs

1,711

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

19

Injuries

328

Crashes

401

Fires

95

Top reported issues — INFINITI

Click a category to expand its values.

Operating state

2,002

Condition issue

1,768

Reporting mechanism

1,633

Safety restraint issue

1,343

Engine behavior

845

Performance issue

644

Noise

634

Vibration/harshness

567

Braking behavior

512

Transmission/drivetrain behavior

403

Driver assistance issue

400

HVAC behavior

345

Steering behavior

343

Thermal issue

321

Fluid issue

312

Infotainment behavior

307

Access/entry issue

292

Lighting behavior

283

Ride/handling behavior

274

Safety restraint behavior

245

Electrical issue

221

Powering on/off behavior

165

Starting behavior

159

Smell

85

Recent change

60

Communication/network issue

18

Wiper/washer behavior

13

Electrified system issue

12

Charging behavior

1

Most-reported INFINITI models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

1

G35

1,351

2

QX60

608

3

QX56

540

4

G37

536

5

Q50

507

6

M35

476

7

FX35

457

8

JX35

296

9

M45

295

10

QX4

277

11

QX50

268

12

I30

249

13

Q45

228

14

I35

200

15

QX80

132

Browse all INFINITI models

All INFINITI models with NHTSA records, listed alphabetically.

EX35EX37FX35FX37FX45FX50G20G25G35G37I30I35J30JX35M30M35M35hM37M45M56Q40Q45Q50Q60Q70Q70LQX30QX4QX50QX55QX56QX60QX70QX80

Recent filings

The 10 most recent filings for each type.

2010 INFINITI FX35

Filed Aug 25, 2026


1 injured

reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed…

2010 INFINITI FX35

Filed Aug 25, 2026


1 injured

reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed…

2018 INFINITI Q60

Filed Aug 22, 2026


While driving home, I experienced an extreme amount of white smoke coming from my exhaust. The smoke was so severe that I could barely see vehicles behind me. Because I was on the freeway and concerned about my safety and the safety of others, I pulled over when safe and had the vehicle towed home and then to an Infiniti dealership for diagnostics. I had previously researched Infiniti’s extended powertrain warranty for turbochargers applicable to my specific year/model and learned of premature…

2026 INFINITI QX80

Filed Aug 19, 2026


The contact owns a 2026 Infiniti QX80. The contact stated that after refueling the vehicle, there was an abnormally strong fuel and rotten egg odor inside the vehicle. The vehicle was taken to the dealer, but no cause for the failure was found. The failure persisted, causing the contact and her husband to become nauseous. The contact stated that they were going to seek medical attention later. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…

2019 INFINITI QX80

Filed Aug 19, 2026


I've had 2 incidents where my vehicle has stopped and not restarting. I took it to the dealership, and they stated I needed a starter. I see there are several complaints regarding this issue with the model QX80. Ive also had to get 2 new batteries with 1 year. Please look into the issues. I went to the dealership on 8/18/2026 they said my vehicle didn't start . My vehicle did start and I took it to another repair shop and save over 1300.00 To say my car wouldn't start and it did . I'm glad it…

2019 INFINITI QX50

Filed Aug 18, 2026


The vehicle has metallic noises in the engine and drastic loss of power, compromising safety on the road. The problem in the VCR actuator was verified by Infiniti Taverna ([XXX]) and denied the repair by the extended warranty by them of up to 120k miles (currently my car is at 98k). There is an injection light on the dashboard. It was reported to Infiniti USA and they also denied the repair. The vehicle is my only means of transport to serve my [XXX] son. INFORMATION REDACTED PURSUANT TO THE…

2026 INFINITI QX60

Filed Aug 18, 2026


On August 8, 2026 at around 10:18am, while driving at a speed of approximately 40mph, my sunroof spontaneously exploded outwards without any external impact. The tempered glass suffered a sudden structural failure and burst outward while driving, without any external rock strike or road debris collision. I have photographic evidence showing the glass coned upward and outward confirming severe pressure or manufacturing anomaly. The glass debris flew to other lanes. Witnesses who checked on us…

2026 INFINITI QX80

Filed Aug 15, 2026


On numerous occasions the pro pilot feature has malfunctioned and aggressively jerked the vehicle to the left causing us to almost hit the concrete wall divider. The cruise control turns off and on numerous times when trying to change lanes. It drives dangerously close to semis when passing on the left, almost crossing into the right lane. I've taken the vehicle to the infiniti dealership and they tell me they can't duplicate it but don't do anything about it. I had my husband drive it as well…

2019 INFINITI QX50

Filed Aug 13, 2026


The contact owns a 2019 Infiniti QX50. The contact stated that the vehicle was running rough while driving. The vehicle was taken to a dealer where an unknown recall inspection was performed, and the contact was informed that there was no debris found inside the oil pan. However, the failure persisted. Additionally, the contact stated that the vehicle made abnormally loud sounds while driving. The vehicle was taken to two different independent mechanics, where it was diagnosed and determined…

2024 INFINITI QX60

Filed Aug 12, 2026


On August 10, 2026, my 2024 INFINITI QX60 unexpectedly locked while the Intelligent Key was still inside the vehicle, trapping my two young children inside on a hot day. The Intelligent Key was inside my purse on the front passenger seat. The purse also contained my phone, house keys, and another vehicle key fob. There were no large metallic objects in the purse. I was closing the passenger-side rear door when I heard the vehicle lock. My hand may have contacted the exterior rear-door…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 26, 2026. Refreshed nightly.