NHTSA Data Explorer

INFINITI

Data refreshed July 19, 2026

Complaints

7,077

Active records

Recalls

113

Active records

TSBs

1,711

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

19

Injuries

327

Crashes

401

Fires

95

Top reported issues — INFINITI

Click a category to expand its values.

Operating state

1,996

Condition issue

1,759

Reporting mechanism

1,627

Safety restraint issue

1,335

Engine behavior

842

Performance issue

638

Noise

631

Vibration/harshness

565

Braking behavior

512

Transmission/drivetrain behavior

401

Driver assistance issue

399

HVAC behavior

345

Steering behavior

341

Thermal issue

319

Fluid issue

311

Infotainment behavior

304

Access/entry issue

286

Lighting behavior

283

Ride/handling behavior

273

Safety restraint behavior

245

Electrical issue

220

Powering on/off behavior

161

Starting behavior

158

Smell

83

Recent change

60

Communication/network issue

18

Wiper/washer behavior

13

Electrified system issue

12

Charging behavior

1

Most-reported INFINITI models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

1

G35

1,351

2

QX60

599

3

QX56

538

4

G37

536

5

Q50

500

6

M35h

480

7

M35

476

8

FX35

456

9

JX35

295

10

M45

295

11

QX4

277

12

QX50

259

13

I30

249

14

Q45

228

15

I35

200

Browse all INFINITI models

All INFINITI models with NHTSA records, listed alphabetically.

EX35EX37FX35FX37FX45FX50G20G25G35G37I30I35J30JX35M30M35M35hM37M45M56Q40Q45Q50Q60Q70Q70LQX30QX4QX50QX55QX56QX60QX70QX80

Recent filings

The 10 most recent filings for each type.

2019 INFINITI QX60

Filed Jul 16, 2026


Cvt transmission failing, started @ 113000 miles, trying to work with Infiniti consumer affairs, they have required me to bring the car into their shop for diag. When i purchased the vehicle 2/26/2022, include with the car was an extended warranty for 6 years unlimited miles. They dated the contract back to the manufacturer date in 1/31/2019 and expired on 1/31/2025. I’ve opened a case with Infiniti USA case# 56866430. I feel they have never fixed their CVT transmission issue and it causing…

2015 INFINITI Q50

Filed Jul 15, 2026


While driving my 2015 Infiniti Q50s, the transmission suddenly suffered a catastrophic electronic failure, causing the vehicle to immediately drop into limp mode. This resulted in a sudden and dangerous loss of acceleration while operating in traffic. A diagnostic scan revealed trouble codes P0500 and P0720 (Output Speed Sensor circuit). However, following Infiniti's official Technical Service Bulletin (TSB ITB19-040), the actual failure was the Transmission Control Module (TCM), which is…

2017 INFINITI QX80

Filed Jul 14, 2026


Airbag light came on out of the blue. No accidents or anything done to cause light to come on just random. Was advised by dealership “ FOUND CODE B0020 SIDE MODULE OPEN IN DRIVER SEAT AIR BAG, CODE IN PAST WHICH REQUIRES AIR BAG CONTROL UNIT REPLACEMENT-- NOTE AIR BAG SYSTEM IS DISABLED WHILE LIGHT IS FLASHING, NO AIR BACS WILL DEPLOY IN CASE OF ACCIDENT * REPLACE DRIVER'S SEAT AIR BAG ASSEMBLY AND AIR BAG CONTROL UNIT-- PARTS ARE SPECIAL ORDER. Was told it would be $3887.93 to fix. Why…

2021 INFINITI QX80

Filed Jul 14, 2026


The vehicle loses power due to failure of fuel pump, this causes the vehicle to stall out whilst driving. exactly as described in [XXX] this is a known issue with 2021 Infiniti QX80 and Infiniti tells me there is no open recal for our vehicle. This is unsafe and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2026 INFINITI QX60

Filed Jul 13, 2026


The vehicle exhibits active optical manufacturing defects causing continuous visual distortion across the front windshield. The distortion warps horizontal and vertical straight lines while driving. This visual warping severely impacts depth perception, causes eye strain, and induces motion sickness, resulting in physical disorientation during vehicle operation.

2015 INFINITI QX60

Filed Jul 9, 2026


When driving my car when I am at a certain speed whether 60 or above on the highway, when I start to decelerate the car starts to shake. It is often as I drive daily. The FCW is constantly coming on saying manufacturer failure check manual. Also since I cannot update my maps as the disc is no longer made I use a car play. The music always cuts out

2019 INFINITI Q50

Filed Jul 8, 2026


Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.

2018 INFINITI Q50

Filed Jul 7, 2026


The contact owns a 2018 Infiniti Q50. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the front passenger seat and passenger seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

2019 INFINITI QX60

Filed Jul 3, 2026


My backup camera is hard to see when I’m backing up at night.

2024 INFINITI QX80

Filed Jul 1, 2026


Summary: Recurring weak/no-start condition due to low battery voltage despite new battery replacement. Charging system (VVCS) fails to adequately maintain battery charge on normal driving patterns. -Purchased certified pre-owned vehicle Dec 2024. -Began experiencing weak battery (weak or no starts) approximately Jul 2025. Jump started and charged for a few months, as issue was intermittent. -Symptoms got worse, brought vehicle to dealer Nov 2025. Battery tested bad and replaced by dealer. …

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated July 19, 2026. Refreshed nightly.