NHTSA Data Explorer

INFINITI

Data refreshed June 26, 2026

Complaints

7,062

Active records

Recalls

113

Active records

TSBs

1,711

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

19

Injuries

324

Crashes

400

Fires

95

Top reported issues — INFINITI

Click a category to expand its values.

Operating state

1,991

Condition issue

1,756

Reporting mechanism

1,622

Safety restraint issue

1,331

Engine behavior

841

Performance issue

636

Noise

630

Vibration/harshness

563

Braking behavior

512

Transmission/drivetrain behavior

399

Driver assistance issue

395

HVAC behavior

345

Steering behavior

339

Thermal issue

319

Fluid issue

310

Infotainment behavior

302

Access/entry issue

285

Lighting behavior

283

Ride/handling behavior

272

Safety restraint behavior

245

Electrical issue

218

Powering on/off behavior

161

Starting behavior

157

Smell

83

Recent change

60

Communication/network issue

18

Wiper/washer behavior

13

Electrified system issue

12

Charging behavior

1

Most-reported INFINITI models

Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.

1

G35

1,351

2

QX60

594

3

QX56

538

4

G37

536

5

Q50

496

6

M35

476

7

FX35

456

8

JX35

295

9

M45

295

10

QX4

277

11

QX50

257

12

I30

249

13

Q45

228

14

I35

200

15

QX80

125

Browse all INFINITI models

All INFINITI models with NHTSA records, listed alphabetically.

EX35EX37FX35FX37FX45FX50G20G25G35G37I30I35J30JX35M30M35M35hM37M45M56Q40Q45Q50Q60Q70Q70LQX30QX4QX50QX55QX56QX60QX70QX80

Recent filings

The 10 most recent filings for each type.

2021 INFINITI QX50

Filed Jun 23, 2026


There is an active and unremedied safety recall on my 2021 Infiniti QX50 (NHTSA Recall #25V-437) for a critical engine defect that can result in complete engine failure and risk of fire. The recall was issued on June 26, 2025. I am an active-duty military member stationed in Germany. I shipped my vehicle in January 2026, before a remedy was available. My vehicle is now exhibiting all the early warning signs mentioned in the recall notice, including unusual engine noises, rough performance, and…

2019 INFINITI Q50

Filed Jun 23, 2026


Air bags failed. Auto has 28,000 miles and has no accidents. Warning light showed that airbags were not working June 2026. Auto brought to dealer, and it is a very costly job to fix. Auto just out of warranty in years not miles. Infiniti in previous years has had a recall on their cars, but not my VIN number for failing airbags. This is a manufacturing defect, and it should not have to cost me. Infiniti has offered a partial discount.

2015 INFINITI Q50

Filed Jun 23, 2026


DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the…

2023 INFINITI QX55

Filed Jun 22, 2026


Complete sudden engine failure , motor lost acceleration. It started with engine knocking then full and complete engine failure. Oil light illuminated when engine failed. I did check the engine and oil was full on a cold engine and the vehicle is properly maintained as it is a leased infiniti vehicle. Please note there have been two previous engine light incidents. First I was told it was a speaker in the rear door, second I was informed it was an evaporation seal. Lastly was this very…

2019 INFINITI QX50

Filed Jun 22, 2026


2019 Infiniti QX50 with engine bearing failure defect matching NHTSA Recall #25V-437. Vehicle was sold to me on 12/24/2025 by a dealer, MORE THAN FIVE MONTHS after the recall was issued on 07/14/2025. The dealer NEVER disclosed the active, unrepaired safety recall. Two months after purchase, the engine developed loss of power and unusual noises - exact symptoms described in the recall. An independent mechanic diagnosed a pre-existing camshaft bearing defect. Despite component replacement,…

2019 INFINITI QX50

Filed Jun 19, 2026


The issue on the 2019 Infiniti QX50 it's not the motor that they had the recall on it's the VCR actuator it goes bad causes the bracket that's connected to rub against the side of the engine block causes it to have metal shavings and the car to go in limp mode and can cause an accident it's a common issue just put one in and already bad not even a year The original one made it to $47,000 mi before going bad

2025 INFINITI QX60

Filed Jun 16, 2026


While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle

2018 INFINITI QX60

Filed Jun 15, 2026


The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound coming from the engine with the Check Engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 126,422.

2017 INFINITI Q50

Filed Jun 15, 2026


Affected: Steering/Electrical/Direct Adaptive Steering, 50K miles While driving my 2017 Infinity Q50s under normal driving conditions, the vehicle suffered an instantaneous, catastrophic, and total failure of the power steering assist system without any prior warning or dashboard fault indicators. The sudden loss of steering assist immediately caused the steering wheel to become incredibly heavy and virtually locked, requiring extreme, dangerous physical exertion to maintain minimal control…

2026 INFINITI QX80

Filed Jun 14, 2026


many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle near it. there is no warning for pro pilot assist mode to be driven below or above a certain speed, Infiniti dealer advised it should not be…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated June 26, 2026. Refreshed nightly.