NHTSA Data Explorer

INFINITI JX35

Data refreshed May 30, 2026

Select a model year to filter results to that year of the INFINITI JX35.

Complaints

295

Active records

Recalls

8

Active records

TSBs

268

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

8

Crashes

8

Fires

2

Top reported issues — INFINITI JX35

Click a category to expand its values.

Safety restraint issue

123

Reporting mechanism

89

Operating state

85

Vibration/harshness

59

Performance issue

51

Condition issue

43

Transmission/drivetrain behavior

41

Braking behavior

29

Noise

21

Engine behavior

16

Driver assistance issue

14

Electrical issue

14

Lighting behavior

12

Safety restraint behavior

12

Fluid issue

7

Thermal issue

6

Access/entry issue

5

Powering on/off behavior

4

Recent change

4

Steering behavior

3

Ride/handling behavior

2

Starting behavior

2

Smell

1

Wiper/washer behavior

1

Recent filings

The 10 most recent filings for each type.

2013 INFINITI JX35

Filed May 7, 2026


subframe rot due to poor quality metal - 2 mechanics, including dealer said unsafe to drive with 140k miles on the automobile. If driven, the mechanics said the car can fail and cause an accident. Should be scrapped or pay $14k to replace Problem is confirmed by dealer and a 2nd mechanic's opinion No one else has inspected the car formally No warnings on the car, just when we went to get new brakes, the mechanic sad the car was unsafe to drive and worthless to do the work. yes, available…

2013 INFINITI JX35

Filed Apr 7, 2026


The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to NHTSA Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the…

2013 INFINITI JX35

Filed Jan 6, 2026


The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally compromised subframe poses a serious risk of loss of control, increased stopping distance, and potential crash. A certified mechanic confirmed the vehicle is unsafe to drive due to imminent risk of…

2013 INFINITI JX35

Filed Jan 5, 2026


1 injured

My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat motor is going out. The supervisor on duty, Micah, refused to fix the seat and Infiniti Roseville texted that the death trap seat is operating as designed. I have the video clearly showing the seat malfunctions…

2013 INFINITI JX35

Filed Nov 26, 2025


Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, and upon further investigation, it was discovered that that vehicle's mileage was 151,289. The contact found out that the vehicle was a salvage vehicle, but the dealer did not inform the contact that…

2013 INFINITI JX35

Filed Nov 18, 2025


Crash

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

2013 INFINITI JX35

Filed Nov 14, 2025


The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service…

2013 INFINITI JX35

Filed Jul 30, 2025


My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting. infinity has a factory warranty on my vehicle but when I check the recall list it doesn’t show any recalls. I’ve been experiencing this with several jx35 infinity’s due to the cvt transmissions and…

2013 INFINITI JX35

Filed Apr 15, 2025


While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but the vehicle accelerated very slowly. I could only maintain a speed of around 50–60 mph. It felt like the transmission was stuck in one gear and the power was not being properly delivered to the…

2013 INFINITI JX35

Filed Jan 28, 2025


The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to hold the sun visor in place to prevent failure. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA Hotline to report the…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated May 30, 2026. Refreshed nightly.