NHTSA Data Explorer

INFINITI QX80

Data refreshed August 26, 2026

Select a model year to filter results to that year of the INFINITI QX80.

Complaints

132

Active records

Recalls

11

Active records

TSBs

324

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

3

Crashes

4

Fires

0

Top reported issues — INFINITI QX80

Click a category to expand its values.

Operating state

35

Condition issue

33

Electrical issue

23

Safety restraint issue

20

Driver assistance issue

18

Braking behavior

17

Reporting mechanism

17

Infotainment behavior

13

Starting behavior

11

Noise

8

Engine behavior

7

Performance issue

7

Powering on/off behavior

7

Safety restraint behavior

6

Smell

6

Transmission/drivetrain behavior

6

Fluid issue

4

Ride/handling behavior

3

Vibration/harshness

3

Access/entry issue

2

Communication/network issue

2

HVAC behavior

2

Steering behavior

2

Lighting behavior

1

Recent change

1

Recent filings

The 10 most recent filings for each type.

2019 INFINITI QX80

Filed Aug 19, 2026


I've had 2 incidents where my vehicle has stopped and not restarting. I took it to the dealership, and they stated I needed a starter. I see there are several complaints regarding this issue with the model QX80. Ive also had to get 2 new batteries with 1 year. Please look into the issues. I went to the dealership on 8/18/2026 they said my vehicle didn't start . My vehicle did start and I took it to another repair shop and save over 1300.00 To say my car wouldn't start and it did . I'm glad it…

2026 INFINITI QX80

Filed Aug 19, 2026


The contact owns a 2026 Infiniti QX80. The contact stated that after refueling the vehicle, there was an abnormally strong fuel and rotten egg odor inside the vehicle. The vehicle was taken to the dealer, but no cause for the failure was found. The failure persisted, causing the contact and her husband to become nauseous. The contact stated that they were going to seek medical attention later. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was…

2026 INFINITI QX80

Filed Aug 15, 2026


On numerous occasions the pro pilot feature has malfunctioned and aggressively jerked the vehicle to the left causing us to almost hit the concrete wall divider. The cruise control turns off and on numerous times when trying to change lanes. It drives dangerously close to semis when passing on the left, almost crossing into the right lane. I've taken the vehicle to the infiniti dealership and they tell me they can't duplicate it but don't do anything about it. I had my husband drive it as well…

2018 INFINITI QX80

Filed Aug 10, 2026


Subject: Request for Safety Defect Investigation and Recall – 2018 INFINITI QX80 Infotainment/Navigation Screen To Whom It May Concern: I am writing to formally request an investigation into a serious and recurring problem with the infotainment/navigation screen in my 2018 INFINITI QX80 and to request that INFINITI consider a safety recall or other appropriate remedy. The screen is malfunctioning by going black, freezing, failing to come on, and repeatedly turning on and off while I am driving…

2021 INFINITI QX80

Filed Jul 14, 2026


The vehicle loses power due to failure of fuel pump, this causes the vehicle to stall out whilst driving. exactly as described in [XXX] this is a known issue with 2021 Infiniti QX80 and Infiniti tells me there is no open recal for our vehicle. This is unsafe and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 INFINITI QX80

Filed Jul 14, 2026


Airbag light came on out of the blue. No accidents or anything done to cause light to come on just random. Was advised by dealership “ FOUND CODE B0020 SIDE MODULE OPEN IN DRIVER SEAT AIR BAG, CODE IN PAST WHICH REQUIRES AIR BAG CONTROL UNIT REPLACEMENT-- NOTE AIR BAG SYSTEM IS DISABLED WHILE LIGHT IS FLASHING, NO AIR BACS WILL DEPLOY IN CASE OF ACCIDENT * REPLACE DRIVER'S SEAT AIR BAG ASSEMBLY AND AIR BAG CONTROL UNIT-- PARTS ARE SPECIAL ORDER. Was told it would be $3887.93 to fix. Why…

2024 INFINITI QX80

Filed Jul 1, 2026


Summary: Recurring weak/no-start condition due to low battery voltage despite new battery replacement. Charging system (VVCS) fails to adequately maintain battery charge on normal driving patterns. -Purchased certified pre-owned vehicle Dec 2024. -Began experiencing weak battery (weak or no starts) approximately Jul 2025. Jump started and charged for a few months, as issue was intermittent. -Symptoms got worse, brought vehicle to dealer Nov 2025. Battery tested bad and replaced by dealer. …

2026 INFINITI QX80

Filed Jun 14, 2026


many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle near it. there is no warning for pro pilot assist mode to be driven below or above a certain speed, Infiniti dealer advised it should not be…

2015 INFINITI QX80

Filed Jun 11, 2026


The contact owns a 2015 Infiniti QX80. The contact stated that while driving at 60 MPH, the rear passenger-side wheel began to detach from the control arm, causing the driver to lose control of the vehicle. Despite the failure, the contact was able to pull over to the highway shoulder. Upon inspection, the contact observed that the rear passenger-side tire was resting at a 45-degree angle. The vehicle was towed to an independent mechanic, where it was discovered that the rear control arm was…

2024 INFINITI QX80

Filed Jun 9, 2026


Back window shattered for no reason. Vehicle parked on property and was fine when we came home last night in another vehicle and parked behind it. Online found out this has been happening where the back window spontaneous combustion for no reason. Checked property surveillance cameras and confirmed no one was on property at all. Highly concerned as third-row seating is so close to back window a child could be seriously injured. Glass was found behind 2 ND row. Manufacturer not helpful as they…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 26, 2026. Refreshed nightly.