NHTSA Data Explorer
Cadillac
Data refreshed July 19, 2026
Complaints
14,824
Active records
Recalls
227
Active records
TSBs
12,226
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
61
Injuries
1,026
Crashes
1,001
Fires
358
Top reported issues — Cadillac
Click a category to expand its values.
Condition issue
Operating state
Reporting mechanism
Lighting behavior
Engine behavior
Safety restraint issue
Braking behavior
Fluid issue
Noise
Driver assistance issue
Performance issue
Thermal issue
Steering behavior
Vibration/harshness
Safety restraint behavior
Transmission/drivetrain behavior
Electrical issue
Access/entry issue
Infotainment behavior
Starting behavior
Ride/handling behavior
Powering on/off behavior
Smell
Recent change
HVAC behavior
Wiper/washer behavior
Communication/network issue
Electrified system issue
Charging behavior
Most-reported Cadillac models
Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.
Browse all Cadillac models
All Cadillac models with NHTSA records, listed alphabetically.
Recent filings
The 10 most recent filings for each type.
2020 CADILLAC XT5
Filed Jul 16, 2026
On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and no performance issues that would have alerted me to a developing problem. Without warning, the engine failed and the vehicle immediately lost power, creating a serious safety hazard. The vehicle became inoperable and had to be towed. Fortunately, I was not traveling on a…
2020 CADILLAC CT5
Filed Jul 16, 2026
There is some type of mechanical or electrical malfunction with the door locking system. I can not unlock or enter the car using the fan or by any mechanism from outside the car. This has left my fiance & infant trapped in the car. My fiance has to reach over and manually open the driver side door from inside the vehicle. However, I can no longer drive with only my infant in the car for fear she will be trapped inside.
2020 CADILLAC CT5
Filed Jul 16, 2026
Lockhart Cadillac Service Department committed warranty fraud by charging me on multiple occasions for repairs that should have been covered under GM/Cadillac 2025 Transmission Recall & Special Extended Warranties. The transmission has continued to deteriorate. I took the vehicle in on July 1, 2026 for recall service and was told it needed a valve body replacement. However, they are demanding again that I pay for it and refusing to submit it as a recall repair. They have had my vehicle 15 days…
2020 CADILLAC CT5
Filed Jul 16, 2026
The left passenger door will not open manually nor with key fob. It has caused me to not allow back seat passengers including grand children for fear if necessary to get out in an emergency and I am left to wonder if the driver door will go into lock position during a collision and that would be life threatening. I tried holding the lock and unlock at the same time for 3sec and that didn’t work. The dealership said it would cost around $800 or more to take the door off and try to find the…
2023 CADILLAC ESCALADE
Filed Jul 15, 2026
My vehicle was inspected as part of the 6.2 engine recall and passed. 3 months later the engine stopped. Had to get towed and get a new engine
2015 CADILLAC XTS
Filed Jul 14, 2026
I have a 2015 Cadillac XTS I am experiencing water in the headlight and condensation I am well aware of there have been many complaints about this issue I would like Cadillac to repair this
2016 CADILLAC ESCALADE
Filed Jul 13, 2026
The first engine failure occurred while my vehicle remained under warranty. While driving with my children and a couple of her teammates to an AAU tournament in [XXX], the vehicle just began emitting white smoke. We pulled to a gas station and were stranded until we could arrange transportation for the 7 of us. It was a good thing that we left a day early or the girls would not have made it to their game. Upon towing the vehicle back to the shop in [XXX], I was informed that one of the…
2023 CADILLAC ESCALADE
Filed Jul 13, 2026
2023 Cadillac Escalade Sport Platinum with 6.2L L87 V8 suffered catastrophic engine failure on 6/20/2026 at approximately 38,658 miles. Vehicle had GM recall N252494000 performed at Coulter Cadillac in Phoenix, AZ on 12/3/2025. Engine reportedly passed GM recall inspection and received oil-related remedy rather than engine replacement. Approximately six months later, while driving on I-17 near Black Canyon City, AZ at highway speed on a 75 mph interstate, the engine suddenly shut down with no…
2025 CADILLAC LYRIQ
Filed Jul 13, 2026
I did some online research and am concerned that the accident may have been caused by a safety issue reported on our 2025 model Cadillac Lyriq involving its One Pedal Driving (OPD) feature. We had tried using OPD when we first got the car and didn't like it and have not engaged it again over the past year. However, after an Over The Air update last week, the feature seems have been engaged by itself. I noticed it the evening before and needed to research how to disengage. In the mean time my…
2021 CADILLAC ESCALADE
Filed Jul 13, 2026
Accelerated onto a 4-lane major highway and lost most engine power and many warning lights came on. I lost most vehicle power merging onto a 4 lane highway around other vehicles. I was able to get the car stopped car safely on side of the road and cut off for one minute. There was a noticeable rattlling noise in the engine compartment and severly reduced power. No lights regarding engine were previously available. Got the vehicle to dealer service center. Below is their report. engine misfire…