Cadillac CT5

My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.

While driving my 2020 Cadillac CT5 at highway speeds, the vehicle suffered a sudden and dangerous total loss of motive power. The transmission completely failed without warning, creating an immediate, severe safety hazard as I was forced to navigate across multiple active lanes of high-speed highway traffic without acceleration.The vehicle was towed to an authorized Cadillac dealership. The technician's diagnostic inspection confirmed that the internal transmission pump drive gear completely…

While driving vehicle at approximately 50 mph in normal driving conditions, the vehicle’s automatic emergency braking/forward collision system activated an alert when a vehicle ahead of me slowed and turned out of my lane. After the lane was fully clear and there was no obstacle in front of the vehicle, the system aggressively braked and brought the car completely to a stop on the highway. During the event, the vehicle temporarily would not respond to accelerator input even while pressing the…

We own a 2021 Cadillac CT5 that we bought used in 2024 from Sewell Cadillac in Houston, Texas. During our first year of ownership, and while still under warranty, we started having intermittent issues with the rear doors. At times, one or the other rear doors would only open from the inside of the vehicle. My wife mentioned it to the dealer when the car was in for other issues, but because we couldn’t reproduce it at the dealership, nothing came of it. Then in March of this year, both rear…

The rear passenger driver side outside door handle stopped working about 3 days ago. I have three small grandchildren and if there is an accident or any other emergency I cannot open the back door to get them or anyone out of the vehicle to safety, which can lead to bodily harm or worse. I have already had the driver outside door handle replaced on March 18 2025 for the same problem. There should be a recall on the door handles to prevent the chance of bodily harm upon anyone. Also, to prevent…

The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked, the front passenger's side and the front driver's side door latches failed to unlock from the outside. In addition, the front passenger's side door latch failed to unlatch from the inside. The vehicle was taken to the dealer where it was diagnosed with a failed front driver's side door handle, a failed passenger's side door handle, and the front passenger's side door latch. The contact was informed that…

Incident Overview: A Continental Control Contact Sport SRS+ tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 years old. Failure Description: Inspection indicates internal belt/carcass separation originating within the tire structure, leading to rapid pressure loss and rupture. No road hazard or external impact was present. Crash Sequence: The failure caused immediate loss…

The door(s) would not open from the outside. I had the driver side door handle replaced first - took weeks for the part to come in - this was a safety issue because I had to climb through the passenger side to open the driver side door. (the key entry would not work either) After weeks, and me paying for it, the same thing happened to the rear driver side door. I went to open it to get my grandchild out and couldn't. Again this is a safety issue. What if I needed him out in an emergency…

My front door latch doesn't work often leaving me locked out of the car. If the car is off I can use the auto roll down feature, but if the car is on i can't. This is a safety issue if I am in danger or my child is in the car.

The contact owns a 2020 Cadillac CT5. The contact stated that while driving at various speeds, the vehicle shuddered and experienced hard shifts intermittently. There was no warning light illuminated. The contact stated that the failure progressively worsened, and the vehicle made an abnormally loud sound while driving. The check engine warning light and the traction control warning light were illuminated. The contact stated that after taking the transmission apart, the contact became aware…