Volvo

While driving the vehicle at a low rate of speed it presenter a Critical Error message which appeared across the drivers screen for approximately 5-10 seconds. The message then immediately disappeared and the vehicle shut down mid operation and came to an abrupt stop on its own. From there it was unable to be moved, switched into neutral/drive or park. Luckily this happened on a neighborhood street, but the warning didn’t allow any time to pull over to find a safe location. To reiterate, the…

On July 28, 2026, at approximately 3:30 p.m., I was stopped in my 2025 Volvo EX30 at the intersection of Laurel Avenue and Mount Pleasant Avenue in Livingston, New Jersey. When the light turned green, I applied the accelerator normally. The vehicle unexpectedly surged/lurched forward and struck another vehicle. After the accident, the tow-truck operator reported that the Volvo lurched forward three or four additional times while he was attempting to load it onto the truck. He reported that…

This submission supplements NHTSA Complaint #11759206, filed on August 24, 2026, regarding a 2018 Volvo XC90, in order to provide additional relevant information that came to light after the original filing. At the time of the first safety-critical malfunction (in-vehicle warnings including Transmission Acceleration Performance Reduced Gear Lever Locked and related electrical system symptoms), the service manager at Volvo Cars Brooklyn was able to remotely diagnose the likely cause by…

I was pulling into a parking spot in a strip mall parking lot. When I braked after turning into the parking spot, the brakes failed. The car moved forward and hit the Chevy Suburban parked in front of it and started to push it. The automatic collision avoidance system did not stop the car, either. The owner of the Suburban was in that vehicle and was able to put it in gear and move it out of the way. My car continued to move forward at the speed it had been going at when the brakes failed…

Software updates causing mechanical issues. Most recent software update blew the compressor and pump causing the AC to go out. According to volvo service department this is a widespread issue with their software updates for the EX90, who knows what other mechanical issues it may be causing. Safety issue as its 115 degrees outside and car only blows hot air.

The vehicle first experienced a safety-critical malfunction while driving on the highway on August 11, 2026, producing in-vehicle warnings reading Transmission Acceleration Performance Reduced and Gear Lever Locked, along with broader electrical system symptoms, requiring the 2018 Volvo XC90 to be towed to Volvo Cars Brooklyn on August 11, 2026. At that time, dampness was discovered under the driver’s floor mat, leading to the discovery of a sunroof leak and resulting water intrusion. The…

Vehicle has 26k miles on it and is under mfr warranty. Dealer-covered warranty has included five (5) visits to address electrical issues with the most recently being 8/13/26. Dealer system reflash is not solving the problems. Electrical / safety issues persists, which include: Loss of ALL audio: blinker sounds, all audible safety alerts (seatbelt warning, park assist, blind spot, forward collision alert, and lane keeping). This has also occassionally coincided with a full dark-out of the driver…

In February 2026, my 2021 Volvo XC90 Recharge T8 (VIN: [XXX]) experienced a hybrid battery cell failure. The failure was diagnosed and confirmed by an authorized Volvo dealership (Volvo of Tacoma) and is covered under the vehicle's manufacturer warranty. However, I have been informed that a replacement part may not be available until December 2026 or later — a delay of ten months or more from the original failure date. Volvo has advised me that attempting to charge the vehicle in its current…

On two separate occasions in the past two months June 6 and Aug. 15, this vehicle experienced a severe unintended engine surge / unintended acceleration event while at a complete stop with my foot firmly on the brake. On both occasions, the engine RPMs spiked above 1,000 RPM, forcing the vehicle to pull heavily against the brakes as if trying to race forward into the intersection. On the most recent event (Aug. 15) when stopping at a red light it appeared that the supercharger kicked in,…

On July 28, 2026, while driving my 2020 Volvo XC60 T8 Polestar Engineered, the vehicle repeatedly displayed “Hybrid system failure – Service required,” together with the check-engine light and hybrid/battery warning indicators. The warning repeatedly reappeared while the vehicle was being driven. I brought the vehicle to an authorized Volvo dealer, North Point Volvo, on July 30, 2026. The dealer diagnosed a fault in high-voltage battery cell module “B” and documented that the module requires…