NHTSA Data Explorer
Jeep Cherokee
Data refreshed June 26, 2026
Select a model year to filter results to that year of the Jeep Cherokee.
Complaints
14,187
Active records
Recalls
72
Active records
TSBs
1,637
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
23
Injuries
525
Crashes
702
Fires
266
Top reported issues — Jeep Cherokee
Click a category to expand its values.
Operating state
Reporting mechanism
Transmission/drivetrain behavior
Condition issue
Engine behavior
Performance issue
Vibration/harshness
Braking behavior
Noise
Fluid issue
Driver assistance issue
Safety restraint issue
Thermal issue
Steering behavior
Powering on/off behavior
Starting behavior
Electrical issue
Safety restraint behavior
Access/entry issue
Ride/handling behavior
Infotainment behavior
Lighting behavior
Recent change
HVAC behavior
Smell
Wiper/washer behavior
Communication/network issue
Charging behavior
Electrified system issue
Recent filings
The 10 most recent filings for each type.
2014 JEEP CHEROKEE
Filed Jun 23, 2026
I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps easily. This causes significant oil and coolant leaks. This can potentially cause engine failure…
2020 JEEP CHEROKEE
Filed Jun 23, 2026
Sometimes when I am driving and stop, the automatic engine does not turn back on. This has caused my car to stop and need to be restarted in the middle of the road and the amount of times this happens has been increasing.
2020 JEEP CHEROKEE
Filed Jun 22, 2026
The power transfer unit went out of car at 67000 miles (just out of warranty). Haven't got fixed due to expensive. Now has 144000 miles on it and still not fixed. Noticed there were other recalls but mine wasn't part of it yet PTU went out.
2020 JEEP CHEROKEE
Filed Jun 22, 2026
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving approximately 7 MPH in the driveway, the service 4WD warning light illuminated. The contact stated the failure was associated with NHTSA Campaign Number: 26V290000 (Power Train). The vehicle was taken to the local dealer where it was diagnosed and determined that the transfer unit needed to be replaced. The vehicle was not repaired because the part to do the recall repair was not yet available. The manufacturer was not…
2020 JEEP CHEROKEE
Filed Jun 22, 2026
The contact owns a 2020 Jeep Cherokee. The contact stated that the 4WD warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with PTU failure; however, the contact was informed that the vehicle was not covered under NHTSA Campaign Number: 26V290000 (POWER TRAIN); because the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The failure mileage was…
2020 JEEP CHEROKEE
Filed Jun 22, 2026
Power Transfer Unit Failure diagnosed by Safford Dodge, Jeep dealership in Fredericksburg, VA. My VIN is not showing up as part of the recall. My car is still awaiting repair.
2021 JEEP CHEROKEE
Filed Jun 21, 2026
Nothing has happened yet. What is the timeline to correct this issue. The loss of power, and other issues that may happen could be catastrophic. Why is there no timeline required for resolutions? Notification are expected to begin to be sent by June 25,2026, why were they not required to be sent immediately, by law ? The government has many rules and regulations, who dropped the ball on issues that could be Catastrophic?
2016 JEEP CHEROKEE
Filed Jun 20, 2026
Bad PTU/Transfer case.
2014 JEEP CHEROKEE
Filed Jun 19, 2026
My PTU in my 2014 Jeep Cherokee is failing. The car has been jerking when accelerating. Sometimes very slow when I first accelerate then jerks heavily and takes off at a high rate of speed. I also noticed weird grinding and unusual sounds. The sound starts randomly when accelerating or when traveling and I let off the accelerator. The sound is more of a howling then grinds and quickly goes away. I replaced all the wheel bearings on the vehicle and it still existed. I then took the car to a Jeep…
2022 JEEP CHEROKEE
Filed Jun 19, 2026
While coasting/foot off gas transmission will suddenly shift out of gear and a Shift to Park message will appear on dash. I must stop and shift to park then back into gear to re-engage the transmission. Driving will proceed normally at that point. This has occured unexpectedly and sporadically over the last year-3+ times. No error code is noted by the Jeep technician. Tech installed new shifter and bezel-seemed to work but then happened again. This is extremely hazardous while in traffic…