NHTSA Data Explorer
Jeep Cherokee
Data refreshed July 19, 2026
Select a model year to filter results to that year of the Jeep Cherokee.
Complaints
14,229
Active records
Recalls
72
Active records
TSBs
1,637
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
23
Injuries
525
Crashes
702
Fires
266
Top reported issues — Jeep Cherokee
Click a category to expand its values.
Operating state
Reporting mechanism
Transmission/drivetrain behavior
Condition issue
Engine behavior
Performance issue
Vibration/harshness
Braking behavior
Noise
Fluid issue
Driver assistance issue
Safety restraint issue
Thermal issue
Steering behavior
Powering on/off behavior
Starting behavior
Electrical issue
Safety restraint behavior
Access/entry issue
Ride/handling behavior
Infotainment behavior
Lighting behavior
Recent change
HVAC behavior
Smell
Wiper/washer behavior
Communication/network issue
Charging behavior
Electrified system issue
Recent filings
The 10 most recent filings for each type.
2016 JEEP CHEROKEE
Filed Jul 16, 2026
The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safety and is absolutely ridiculous. Then being allowed to not fix air bag issue…
2019 JEEP CHEROKEE
Filed Jul 16, 2026
Has been in shop since I have owed it replaced axles (rear) rear differential(1 time), and transfer case(3 times) still slipping and dragging at take off and speed over 55 grinding and bumping sounds , mechanics can’t figure it out no lights on dash and diagonist still shows rear differential and transfer case
2020 JEEP CHEROKEE
Filed Jul 16, 2026
I went to this dealership today to get my steering column control module reprogrammed. Which includes What the Dealer’s Reprogramming Usually Covers (Standard & Expected) • SCCM (Steering Column Module)programming/configuration — Loads the correct software and vehicle-specific data into the new module.• Steering Angle Sensor (SAS) calibration — Teaches the system the straight-ahead wheel position (critical for fixing hard steering and related codes).• Intelligent Battery Sensor (IBS) relearn…
2022 JEEP CHEROKEE
Filed Jul 15, 2026
My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle
2019 JEEP CHEROKEE
Filed Jul 15, 2026
We noticed a recall will be issued for certain Jeep Cherokee regarding the failed PTU system. Our vehicle is not showing it will be included however we are having the identical issue. The 4WD service light comes on and when you excellerate, the vehicle chokes down and hesitates acting as if it will turn off. The vehicle has 73,000 miles and has never been driven in 4WD or off road.
2015 JEEP CHEROKEE
Filed Jul 15, 2026
The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no injuries reported. The local dealer was contacted and referred the contact to the insurance company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was…
2019 JEEP CHEROKEE
Filed Jul 15, 2026
Engine failure at 90,000 miles need a whole new engine
2019 JEEP CHEROKEE
Filed Jul 14, 2026
I was leaving the parking lot of a grocery store - I was probably 100 yards from where I parked to the exit to the road. My [XXX] and [XXX] were in car seats in the back. I went to merge into traffic going left out of the parking lot. As I accelerated to merge into traffic and get up to speed, the emergency brake on my car engaged with roughly half of my vehicle in the lane of oncoming traffic. As quickly as I could, I realized what had happened and turned off the emergency brake so that my car…
2019 JEEP CHEROKEE
Filed Jul 14, 2026
I took my vehicle to a jeep dealership and they inspected my car. They said the PTU is failing and had to get a new part. They said my car was unsafe to drive due to causing further issues with the transmission. There is a recall for this in other years of the jeep Cherokee but not for mine. This has cost me $2,500. I first noticed the issue when my 4 wheel drive light came on. Then it was making a grinding noise.
2020 JEEP CHEROKEE
Filed Jul 13, 2026
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the transmission was upshifting roughly while accelerating, causing the vehicle to jerk forward abruptly. The contact stated that while releasing the accelerator pedal, the transmission downshifted roughly. The contact stated that the Service 4WD message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, where it was diagnosed with a power transfer case…