NHTSA Data Explorer
Ford Flex
Data refreshed July 19, 2026
Select a model year to filter results to that year of the Ford Flex.
Complaints
1,865
Active records
Recalls
14
Active records
TSBs
164
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
56
Crashes
64
Fires
11
Top reported issues — Ford Flex
Click a category to expand its values.
Operating state
Reporting mechanism
Condition issue
Steering behavior
Driver assistance issue
Access/entry issue
Engine behavior
Lighting behavior
Noise
Performance issue
Electrical issue
Starting behavior
Fluid issue
Safety restraint issue
Braking behavior
Infotainment behavior
Thermal issue
Vibration/harshness
Transmission/drivetrain behavior
Safety restraint behavior
Powering on/off behavior
Smell
HVAC behavior
Ride/handling behavior
Recent change
Communication/network issue
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2014 FORD FLEX
Filed Jul 15, 2026
I noticed about 6 months ago, the Backup camera has been cutting out randomly, and has been getting worse. I noticed that there is a recall for 2015 - current models of Ford Flex for this issue. Not sure why the 2014 model isn't a part of the recall, as my car seems to be doing the exact thing described in the recall.
2019 FORD FLEX
Filed Jul 13, 2026
Seat belt on driver's side is not coming out smoothly. It will remain locked or come out only a few inches. It takes many tries before you can put the seatbelt on. It clicks out incrementally or sometimes it goes on smoothly with no problems. Once seat belt is on the driver, it locks even when the driver isn't braking or pushing break pedal. The seatbelt may also sometimes be locked when braking and the belt will slip out a couple of clicks allowing forward movement of driver. Seatbelt…
2016 FORD FLEX
Filed Jul 13, 2026
The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while shifted into reverse(R), the rear-view camera failed to display a clear image on the center display. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
2019 FORD FLEX
Filed Jul 7, 2026
The contact owns a 2019 Ford Flex. The contact stated that while driving at various speeds on several occasions, the driver-side exterior B-Pillar trim partially detached, hit the driver-side window, and eventually fractured in half. The vehicle was taken to a dealer, where it was determined that the driver-side B-Pillar trim needed to be replaced; however, the vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V829000 (Structure); however, the part to do…
2016 FORD FLEX
Filed Jul 3, 2026
As I was driving turning at a light to go right all of a sudden my steering wheel got super hard and It almost caused me to get into an accident. I didn't have the strength to grip the steering wheel. Shortly after the advanced traction control service light came on. Luckily there was an auto parts store near the incident. I stopped left my vehicle running and got it scanned. There was a code that came up U0420-81 it was odd because my wheels where straight but the steering wheel was completely…
2019 FORD FLEX
Filed Jun 29, 2026
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a black screen. The dealer was contacted and confirmed that parts for the recall repairs were…
2019 FORD FLEX
Filed Jun 29, 2026
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse(R), the rear-view camera failed to display a clear image on the screen. In addition, the contact stated that the screen was occasionally blue or displayed the message Camera not Available. The vehicle was taken…
2015 FORD FLEX
Filed Jun 29, 2026
Rear Camera no working. This Ford recall has been out for 3 years now and we still cannot get a remedy for our vehicle!
2016 FORD FLEX
Filed Jun 28, 2026
Rear camera has been bad for six months - hazard to drive. Camera not available, is the prompt that comes up. My brother in law took his 2015 Ford F350 in for inspection and his camera was replace this was months ago.
2016 FORD FLEX
Filed Jun 26, 2026
The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while reversing, and the failure was more significant at nighttime. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…