NHTSA Data Explorer

Ford Flex

Data refreshed August 27, 2026

Select a model year to filter results to that year of the Ford Flex.

Complaints

1,893

Active records

Recalls

14

Active records

TSBs

164

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

56

Crashes

64

Fires

11

Top reported issues — Ford Flex

Click a category to expand its values.

Operating state

504

Reporting mechanism

431

Driver assistance issue

380

Condition issue

367

Steering behavior

363

Access/entry issue

217

Engine behavior

215

Lighting behavior

145

Noise

135

Performance issue

121

Electrical issue

98

Starting behavior

91

Fluid issue

81

Safety restraint issue

72

Braking behavior

69

Infotainment behavior

65

Thermal issue

62

Vibration/harshness

54

Transmission/drivetrain behavior

52

Safety restraint behavior

51

Powering on/off behavior

50

Smell

44

HVAC behavior

38

Ride/handling behavior

28

Recent change

8

Communication/network issue

6

Wiper/washer behavior

4

Recent filings

The 10 most recent filings for each type.

2015 FORD FLEX

Filed Aug 25, 2026


UNKNOWN The rear camera (when available) is UPSIDE DOWN! At night, the image also has wide lines running through it. Sometime, the camera just shows a message that it is unavailable. So FRUSTRATING!

2019 FORD FLEX

Filed Aug 24, 2026


The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); ); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's and passenger's side door B-pillar trims had detached, causing wind noise while driving. Additionally, the rear-view camera…

2019 FORD FLEX

Filed Aug 21, 2026


See attached document for complaint.

2016 FORD FLEX

Filed Aug 19, 2026


The car is experiencing turbo failure that lines up with the recall for the same model vehicle produced within the same 2016-2017 date. But for some reason this vin isnt included in the recall

2016 FORD FLEX

Filed Aug 15, 2026


Radio making crackling noises, screen goes blank, cannot control a/c from touch screen and causes the a/c not to work on front vents. Vehicle inside died while the engine was still running in traffic and was unable to start/stop vehicle from running, a/c ran hot then vehicle stop running.

2015 FORD FLEX

Filed Aug 14, 2026


The contact owns a 2015 Ford Flex. The contact stated that upon reversing the vehicle the rearview camera display would display upside down and then display blank and no warning lights were illuminated, however the following warning message would display on the instrument panel camera unavailable, please contact your local dealer. The local dealer was contacted however the vehicle was not repaired as the contact was advised that the remedy for NHTSA campaign number :25V695000 (BACK OVER…

2015 FORD FLEX

Filed Aug 13, 2026


The contact owns a 2015 Ford Flex. The contact stated that while reversing, the rear-view camera was blank. There was no warning light illuminated; however, the message was Camera not Available - Please Contact your Dealer was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available for the recall repair. The…

2019 FORD FLEX

Filed Aug 13, 2026


The contact owns a 2019 Ford Flex. The contact stated that while reversing at an undisclosed speed, the rear-view camera was distorted and flipped upside down. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated…

2019 FORD FLEX

Filed Aug 7, 2026


The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera went blank and flashed on and off. The contact stated that while attempting to latch the front driver's seat belt, the seat belt failed to retract as intended. The contact stated that the seat belt was stuck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 24V951000 (Back Over…

2015 FORD FLEX

Filed Aug 5, 2026


Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 27, 2026. Refreshed nightly.