NHTSA Data Explorer
Ford Flex
Data refreshed August 27, 2026
Select a model year to filter results to that year of the Ford Flex.
Complaints
1,893
Active records
Recalls
14
Active records
TSBs
164
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
56
Crashes
64
Fires
11
Top reported issues — Ford Flex
Click a category to expand its values.
Operating state
Reporting mechanism
Driver assistance issue
Condition issue
Steering behavior
Access/entry issue
Engine behavior
Lighting behavior
Noise
Performance issue
Electrical issue
Starting behavior
Fluid issue
Safety restraint issue
Braking behavior
Infotainment behavior
Thermal issue
Vibration/harshness
Transmission/drivetrain behavior
Safety restraint behavior
Powering on/off behavior
Smell
HVAC behavior
Ride/handling behavior
Recent change
Communication/network issue
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2015 FORD FLEX
Filed Aug 25, 2026
UNKNOWN The rear camera (when available) is UPSIDE DOWN! At night, the image also has wide lines running through it. Sometime, the camera just shows a message that it is unavailable. So FRUSTRATING!
2019 FORD FLEX
Filed Aug 24, 2026
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); ); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front driver's and passenger's side door B-pillar trims had detached, causing wind noise while driving. Additionally, the rear-view camera…
2019 FORD FLEX
Filed Aug 21, 2026
See attached document for complaint.
2016 FORD FLEX
Filed Aug 19, 2026
The car is experiencing turbo failure that lines up with the recall for the same model vehicle produced within the same 2016-2017 date. But for some reason this vin isnt included in the recall
2016 FORD FLEX
Filed Aug 15, 2026
Radio making crackling noises, screen goes blank, cannot control a/c from touch screen and causes the a/c not to work on front vents. Vehicle inside died while the engine was still running in traffic and was unable to start/stop vehicle from running, a/c ran hot then vehicle stop running.
2015 FORD FLEX
Filed Aug 14, 2026
The contact owns a 2015 Ford Flex. The contact stated that upon reversing the vehicle the rearview camera display would display upside down and then display blank and no warning lights were illuminated, however the following warning message would display on the instrument panel camera unavailable, please contact your local dealer. The local dealer was contacted however the vehicle was not repaired as the contact was advised that the remedy for NHTSA campaign number :25V695000 (BACK OVER…
2015 FORD FLEX
Filed Aug 13, 2026
The contact owns a 2015 Ford Flex. The contact stated that while reversing, the rear-view camera was blank. There was no warning light illuminated; however, the message was Camera not Available - Please Contact your Dealer was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available for the recall repair. The…
2019 FORD FLEX
Filed Aug 13, 2026
The contact owns a 2019 Ford Flex. The contact stated that while reversing at an undisclosed speed, the rear-view camera was distorted and flipped upside down. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated…
2019 FORD FLEX
Filed Aug 7, 2026
The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera went blank and flashed on and off. The contact stated that while attempting to latch the front driver's seat belt, the seat belt failed to retract as intended. The contact stated that the seat belt was stuck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 24V951000 (Back Over…
2015 FORD FLEX
Filed Aug 5, 2026
Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.