Ford Flex

Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.

The contact owns a 2019 Ford Flex. The contact stated that the rear-view camera unexpectedly turned off while reversing. The contact stated that it was difficult to reverse while the back over prevention camera was inoperable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was not diagnosed…

My 2019 Ford Flex is experiencing a complete factory rearview backup camera failure. When I place the vehicle into reverse, the center display screen regularly goes completely blank/black or blue or severe image distortion or black with warning camera is unavailable. This is now happening almost every time I drive the vehicle and started about eight months ago but is now getting more frequent. This failure eliminates my rearward line of sight, creating an immediate back-over crash risk and a…

There is a current recall on the backup camera that has been pending since 2025. Parts are still not available as of today even though Ford stated parts and instructions were going to be available before end of 2nd quarter, June 30, 2026. Camera has not worked since mid 2025, Ford has been aware since end of 2025.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while reversing, the rearview camera was inoperable. Additionally, the driver's side door B-Pillar trim had detached from the vehicle. The vehicle was taken to the dealer, where the contact was informed that the part for the repair of NHTSA Campaign…

The contact owns a 2019 Ford Flex. The contact stated that while driving at an undisclosed speed, the B-pillar trim detached. The contact taped the trim to keep it from flopping around. The dealer was contacted, and the vehicle was repaired. The contact associated the failure with NHTSA Campaign Number: 25V829000 (Structure). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, to be refunded by the dealer once parts became available. The…

B pillar (keypad) on drivers side flew off on the highway and cracked in half, the lower part was still attached to the wiring harness. The upper part flew onto the roadway. I had to pull over and strap the lower part to the window/door frame and drive the rest of the way with my window down in hot weather for 60+ miles. This is part of a recall, but no remedy is currently available from Ford.

The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the rearview camera displayed a blank image while in reverse(R). In addition, the contact stated that the driver’s side B-pillar trim had become…

The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image. No warning light was illuminated. The dealer was contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable…

The contact owns a 2019 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image or an inverted image. The contact received notification of NTHSA Campaign Number: 24V951000 (Back Over Prevention); the contact associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…