NHTSA Data Explorer

Ford C-Max

Data refreshed August 8, 2026

Select a model year to filter results to that year of the Ford C-Max.

Complaints

498

Active records

Recalls

12

Active records

TSBs

238

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

26

Crashes

34

Fires

16

Top reported issues — Ford C-Max

Click a category to expand its values.

Operating state

195

Reporting mechanism

107

Condition issue

88

Steering behavior

84

Electrical issue

49

Access/entry issue

48

Noise

47

Driver assistance issue

46

Infotainment behavior

45

Electrified system issue

40

Thermal issue

39

Performance issue

37

Engine behavior

36

Powering on/off behavior

29

Starting behavior

26

Transmission/drivetrain behavior

23

Safety restraint issue

22

Safety restraint behavior

15

Vibration/harshness

12

Fluid issue

11

Braking behavior

9

Charging behavior

7

HVAC behavior

6

Lighting behavior

6

Ride/handling behavior

6

Smell

4

Recent change

2

Wiper/washer behavior

2

Recent filings

The 10 most recent filings for each type.

2014 FORD C-MAX

Filed Jul 28, 2026


Major electrical issues, including rear view camera not working, vehicle starting when no key fob is in or near the vehicle, tail lights burning out even after replacement, one taillight blinking faster than the other, screen for infotainment not turning on, all of a sudden vehicle not starting with complete battery drainage even after vehicle was just charged. And too many other issues to name, my year vehicle has many of the same issues that have been reported for both a 2015 and a 2016 Ford…

2015 FORD C-MAX ENERGI

Filed Jul 17, 2026


The contact owns a 2015 Ford C-Max Energi. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative, and the image was intermittently upside down. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that a software update was needed. The vehicle was…

2015 FORD C-MAX

Filed May 15, 2026


The contact owns a 2015 Ford C-Max. The contact stated that the rearview camera became inoperable. No warning lights were illuminated. The contact received the recall notification letter related to the NHTSA Campaign Number. 25V695000 (Back Over Prevention). The local dealer was contacted, who referred him to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was unknown.

2014 FORD C-MAX

Filed May 12, 2026


For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someone come pick up my car for another service and I had to warn them that it doesn't work so it…

2015 FORD C-MAX ENERGI

Filed Apr 23, 2026


The contact owns a 2015 Ford C-Max Energi. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer…

2014 FORD C-MAX

Filed Apr 7, 2026


My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80MPH. In Arizona, the flow of traffic is quick and intense. I am unable to reliably drive on the freeway because of how my car is restricted. Ford refuses to do anything about it.

2013 FORD C-MAX

Filed Apr 7, 2026


Summary of Safety Issue The vehicle repeatedly experiences sudden loss of propulsion while driving, accompanied by a “Stop Safely Now” warning message and various other dashboard warnings . During these events the accelerator pedal becomes completely unresponsive while the vehicle remains powered, indicating a failure of the hybrid propulsion system or high-voltage battery control system. The vehicle and video footage of the failure are available for inspection upon request. Timeline of Events…

2013 FORD C-MAX

Filed Mar 31, 2026


The rear impact bar is completely disintegrated and is falling off of the subframe due to extreme rust. There is either no or very little amount of rust on the entirety of the rest of the vehicle. The impact bar is either manufactured with incorrect materials or is otherwise defective. The impact absorber is attached to the impact bar and due to the integrity of the impact bar being destroyed, the crumple zone in the rear of the vehicle will not work as intended and the safety systems would…

2013 FORD C-MAX

Filed Mar 12, 2026


Rear view camera display is upside down. Display was normal when the vehicle was purchased and then one day it flipped upside down and all overlay information disappeared (lines and distance indicators).

2016 FORD C-MAX

Filed Mar 4, 2026


The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message Rear-view Camera not Available was displayed on…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 8, 2026. Refreshed nightly.