NHTSA Data Explorer
Ford C-Max
Data refreshed August 8, 2026
Select a model year to filter results to that year of the Ford C-Max.
Complaints
498
Active records
Recalls
12
Active records
TSBs
238
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
26
Crashes
34
Fires
16
Top reported issues — Ford C-Max
Click a category to expand its values.
Operating state
Reporting mechanism
Condition issue
Steering behavior
Electrical issue
Access/entry issue
Noise
Driver assistance issue
Infotainment behavior
Electrified system issue
Thermal issue
Performance issue
Engine behavior
Powering on/off behavior
Starting behavior
Transmission/drivetrain behavior
Safety restraint issue
Safety restraint behavior
Vibration/harshness
Fluid issue
Braking behavior
Charging behavior
HVAC behavior
Lighting behavior
Ride/handling behavior
Smell
Recent change
Wiper/washer behavior
Recent filings
The 10 most recent filings for each type.
2014 FORD C-MAX
Filed Jul 28, 2026
Major electrical issues, including rear view camera not working, vehicle starting when no key fob is in or near the vehicle, tail lights burning out even after replacement, one taillight blinking faster than the other, screen for infotainment not turning on, all of a sudden vehicle not starting with complete battery drainage even after vehicle was just charged. And too many other issues to name, my year vehicle has many of the same issues that have been reported for both a 2015 and a 2016 Ford…
2015 FORD C-MAX ENERGI
Filed Jul 17, 2026
The contact owns a 2015 Ford C-Max Energi. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative, and the image was intermittently upside down. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that a software update was needed. The vehicle was…
2015 FORD C-MAX
Filed May 15, 2026
The contact owns a 2015 Ford C-Max. The contact stated that the rearview camera became inoperable. No warning lights were illuminated. The contact received the recall notification letter related to the NHTSA Campaign Number. 25V695000 (Back Over Prevention). The local dealer was contacted, who referred him to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was unknown.
2014 FORD C-MAX
Filed May 12, 2026
For the last couple of years I've had a problem with the backup camera it goes out randomly sometimes the picture turns upside down sometimes it's just a black screen sometimes there is a thing that says see the dealer. It's intermittent it's unexpected and other Ford years have been recalled for the same problem but for whatever reason they're not including my 2014 in the recall. I just had someone come pick up my car for another service and I had to warn them that it doesn't work so it…
2015 FORD C-MAX ENERGI
Filed Apr 23, 2026
The contact owns a 2015 Ford C-Max Energi. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer…
2014 FORD C-MAX
Filed Apr 7, 2026
My 2014 Ford Cmax Energi is unable to exceed 80 MPH. This is due to Ford MyKey systems not allowing other keys to be made for the vehicle without restrictions being applied. Because I had to get a new key made, my car now is unable to go over 80MPH. In Arizona, the flow of traffic is quick and intense. I am unable to reliably drive on the freeway because of how my car is restricted. Ford refuses to do anything about it.
2013 FORD C-MAX
Filed Apr 7, 2026
Summary of Safety Issue The vehicle repeatedly experiences sudden loss of propulsion while driving, accompanied by a “Stop Safely Now” warning message and various other dashboard warnings . During these events the accelerator pedal becomes completely unresponsive while the vehicle remains powered, indicating a failure of the hybrid propulsion system or high-voltage battery control system. The vehicle and video footage of the failure are available for inspection upon request. Timeline of Events…
2013 FORD C-MAX
Filed Mar 31, 2026
The rear impact bar is completely disintegrated and is falling off of the subframe due to extreme rust. There is either no or very little amount of rust on the entirety of the rest of the vehicle. The impact bar is either manufactured with incorrect materials or is otherwise defective. The impact absorber is attached to the impact bar and due to the integrity of the impact bar being destroyed, the crumple zone in the rear of the vehicle will not work as intended and the safety systems would…
2013 FORD C-MAX
Filed Mar 12, 2026
Rear view camera display is upside down. Display was normal when the vehicle was purchased and then one day it flipped upside down and all overlay information disappeared (lines and distance indicators).
2016 FORD C-MAX
Filed Mar 4, 2026
The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message Rear-view Camera not Available was displayed on…