NHTSA Data Explorer

Dodge Journey

Data refreshed August 27, 2026

Select a model year to filter results to that year of the Dodge Journey.

Complaints

5,525

Active records

Recalls

27

Active records

TSBs

601

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

1

Injuries

245

Crashes

208

Fires

110

Top reported issues — Dodge Journey

Click a category to expand its values.

Operating state

2,422

Condition issue

1,150

Reporting mechanism

1,030

Engine behavior

991

Starting behavior

833

Driver assistance issue

670

Noise

621

Safety restraint issue

616

Safety restraint behavior

458

Performance issue

414

Vibration/harshness

401

Braking behavior

395

Electrical issue

373

Access/entry issue

339

Powering on/off behavior

288

Transmission/drivetrain behavior

283

Thermal issue

259

Fluid issue

254

Lighting behavior

249

Steering behavior

244

Infotainment behavior

194

HVAC behavior

165

Wiper/washer behavior

142

Smell

69

Ride/handling behavior

62

Recent change

45

Communication/network issue

22

Recent filings

The 10 most recent filings for each type.

2018 DODGE JOURNEY

Filed Aug 25, 2026


First Complain is that I was driving my 2018 Dodge Journey SE 2.4L across the interstate in [XXX]. My friend was sitting in the Passenger's seat when all of a sudden a loud popping noise happened and the airbag in the headrest popped out and almost hit my friend in the head. The second issue is that the headlight assemblies that was replaced under a recall in 2022-2023 due to a reflective issue. Well the the recall assemblies are now collecting moisture bad and are blowing my headlight bulbs.…

2020 DODGE JOURNEY

Filed Aug 22, 2026


When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve had this issue since I purchased this car 3yrs ago and the business just says oh they have that issue why do I have to pay to rewire my electrical system and paying over $17k for this vehicle it should…

2018 DODGE JOURNEY

Filed Aug 19, 2026


The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an unknown recall was not associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received an unknown recall notification with a similar failure description; however, the VIN was not under recall.…

2015 DODGE JOURNEY

Filed Aug 19, 2026


Crash

see attached documetn

2010 DODGE JOURNEY

Filed Aug 18, 2026


On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they lock on your own I don't think you get pul) them up with a pair of vice grips. Both levers on the back doors drop almost all the way into the door panel. Most people probably can't open them even…

2014 DODGE JOURNEY

Filed Aug 17, 2026


Rearview camera not working. I received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?

2019 DODGE JOURNEY

Filed Aug 16, 2026


My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something

2018 DODGE JOURNEY

Filed Aug 16, 2026


The factory-installed ParkView rear backup camera on my 2018 Dodge Journey is suffering from an intermittent, severe component failure. The video display randomly flips completely upside down while reversing. Frequently, the system fails entirely, leaving a completely blank or black screen on the center infotainment console.

2015 DODGE JOURNEY

Filed Aug 15, 2026


While driving, the electric window and doorlock module started smoking. It was a heavy white smoke. There were no warning lamps or messages. I smelled the smoke and burning of plastic immediately before I even saw the smoke. I pulled over to a safe spot, turned off my vehicle, grabbed my purse and keys and waited for help/assistance. The buttons of module are melted, my window is stuck, and the component is severely melted below the surface of armrest/window doorlock module.

2019 DODGE JOURNEY

Filed Aug 14, 2026


Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I received the recall notice a year ago.

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 27, 2026. Refreshed nightly.