NHTSA Data Explorer
Smart
Data refreshed May 27, 2026
Complaints
406
Active records
Recalls
7
Active records
TSBs
86
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
29
Crashes
25
Fires
52
Top reported issues — Smart
Click a category to expand its values.
Operating state
Condition issue
Transmission/drivetrain behavior
Thermal issue
Reporting mechanism
Safety restraint issue
Performance issue
Engine behavior
Safety restraint behavior
Noise
Fluid issue
HVAC behavior
Access/entry issue
Powering on/off behavior
Smell
Starting behavior
Braking behavior
Driver assistance issue
Steering behavior
Electrical issue
Electrified system issue
Infotainment behavior
Lighting behavior
Charging behavior
Ride/handling behavior
Vibration/harshness
Wiper/washer behavior
Recent change
Communication/network issue
Most-reported Smart models
Ranked by total record count. Sparkline shows the last 12 months. Click a model to view year-level data.
Recent filings
The 10 most recent filings for each type.
2017 SMART FORTWO
Filed Apr 8, 2026
The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and hazard flashers — its failure could cause loss of safety-critical functions while driving. Total repair estimate is $20,560.43. The manufacturer Mercedes-Benz USA denied warranty coverage using a…
2016 SMART FORTWO
Filed Mar 9, 2026
I have had it for 6 years. And it has been in for repair, at least 7 times in those somewhere around one time per year. Sometimes twice. All for heating 3 times same piece not sure what to do but it always has to do with no heat to car or overheating my insurance through carmax bout to end gonna cost me alot to keep it even though I love the car seems like a massive problem that mercedes should do something about I've called and got tge run a round
2014 SMART FORTWO COUPE ELECTRIC
Filed Sep 1, 2025
Loss of most of the braking effectiveness, resulting in a collision. This vehicle had a Virginia State inspection performed the previous month and no brake failure dash lights were noted before the collision.
2009 SMART FORTWO
Filed Aug 22, 2025
The contact owns a 2009 Smart Fortwo. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The vehicle was turned off, the contact waited, and then restarted the vehicle, and the vehicle operated as needed. The failure had occurred several times while driving. The contact stated that while depressing the brake pedal, the vehicle failed to brake immediately and drifted to the left. The brake pedal was depressed to the floorboard for the vehicle to come…
2008 SMART FORTWO
Filed May 15, 2025
The 90 degree fittings(integral to the fuel pump) on top of the fuel pump cracked and leaks gasoline leading to a potential fire that could cause bodily injury for the driver and passenger. It is noticeable because of strong gasoline smell inside and outside of the car. There are many of the same complaints from Smart Car drivers in various forum.
2017 SMART FORTWO
Filed May 15, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or…
2015 SMART FORTWO
Filed Mar 26, 2025
Sunday 3/23 I was driving west on 225 heading towards work, all of a sudden the check engine light comes on and all kinds of other lights on the dash came on. I got pulled over and looked in the rear view mirror I seen flames. Quickly grabbed my stuff and got out of the car. The investigation at the time stated most of the heat was coming from the engine
2014 SMART FORTWO COUPE ELECTRIC
Filed Mar 18, 2025
My 2014 SMART FORTWO has a HV System Maintenance warning that should be included with 2014-2015 HV System recall that Mercedes has. However, My VIN is not coming up on the search. The HV System is causing the car to not charge correctly at charging stations and it is causing the system battery to drain. I don't know when the HV System light came on, but it started causing the vehicle to glitch about March 05, 2025. I have someone look at it in 2023... But it is still having HV System…
2014 SMART FORTWO COUPE ELECTRIC
Filed Mar 16, 2025
My SMART ForTwo Coupe 2014 has been having a High Voltage System Maintenance alert on the dashboard. I have sought service help from AAA and PepBoys, but everyone was saying the system battery is fine. When I moved to an apartment that doesn't have electric outlets, my ability to charge was stifled. When my HV battery went under 10%, the system battery shutdown and the HV battery went into reserve mode. I searched the internet and all over the U.S. SMART ForTwo 2014 is having this problem. It's…
2013 SMART FORTWO
Filed Dec 3, 2024
Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.