NHTSA Data Explorer
Mercedes-Benz CLA250
Data refreshed May 30, 2026
Select a model year to filter results to that year of the Mercedes-Benz CLA250.
Complaints
436
Active records
Recalls
26
Active records
TSBs
404
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
1
Injuries
26
Crashes
24
Fires
5
Top reported issues — Mercedes-Benz CLA250
Click a category to expand its values.
Operating state
Reporting mechanism
Condition issue
Performance issue
Driver assistance issue
Engine behavior
Safety restraint issue
Transmission/drivetrain behavior
Noise
Safety restraint behavior
Braking behavior
Powering on/off behavior
Access/entry issue
Thermal issue
Fluid issue
Steering behavior
Infotainment behavior
Smell
Vibration/harshness
Electrical issue
Starting behavior
Lighting behavior
Recent change
Wiper/washer behavior
Electrified system issue
HVAC behavior
Communication/network issue
Ride/handling behavior
Recent filings
The 10 most recent filings for each type.
2018 MERCEDES-BENZ CLA 250
Filed May 16, 2026
Water coming into the car through the floor
2018 MERCEDES-BENZ CLA 250
Filed May 16, 2026
The instrument cluster gauges start giving in accurate information and the whole dash start turning on and off. I found hundreds of people posting complaints about this issue with the 2018 mercedes cla 250 but mercedes refuses to acknowledge this issue and put out a recall probably out of greed and to not loose money. This is a dangerous issue. Mercedes wants to charge people appropriately $3,000 for parts and labor to fix this issue which is ridiculous. Please look into this. There needs to be…
2016 MERCEDES-BENZ CLA250
Filed Apr 30, 2026
Factory window tint of the back window & the driver/passenger side(s) windows are bubbling and peeling causing visual impairment while operating motor vehicle. Examples of impairment are backing the vehicle and changing lanes & these affected areas are blurry. Panaramic Sunroof does not seal properly when closed. Factory vehicle paint bubbling and peeling causing depreciation of the vehicle.
2024 MERCEDES-BENZ CLA 250
Filed Apr 27, 2026
This vehicle has suffered from persistent, substantial, and uncorrected defects, including but not limited to failures in the 48V mild-hybrid electrical system, lithium-ion battery system, DC/DC converter and coolant system. These defects have substantially impaired the vehicle’s use, value and safety as well as my safety, and remain unresolved despite multiple repair attempts at two separate authorized Mercedes-Benz dealerships in St. Louis, MO. SUMMARY OF DEFECTS •Multiple 48 V battery…
2020 MERCEDES-BENZ CLA 250
Filed Apr 10, 2026
The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of charging to fix a faulty component.
2020 MERCEDES-BENZ CLA 250 4MATIC
Filed Mar 30, 2026
While driving, the panoramic sunroof on my 2020 Mercedes-Benz CLA250 4MATIC shattered unexpectedly while fully closed. The interior sunshade was also closed at the time. There was no prior damage and no discernible impact. I did not observe or hear anything strike the vehicle. The fracture pattern shows no identifiable point of origin or impact and appears irregular and multi-directional, which is inconsistent with external debris. This appears to be a spontaneous tempered glass failure and…
2014 MERCEDES-BENZ CLA250
Filed Mar 21, 2026
The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be stuck in traffic very dangerous.
2019 MERCEDES-BENZ CLA 250
Filed Mar 11, 2026
To Whom It May Concern, I am writing to file a formal safety complaint regarding my 2019 Mercedes-Benz CLA250 involving a leaking fuel rail that caused the vehicle to shut down and become unsafe to operate. The failure of the fuel rail resulted in a fuel leak and engine shutdown. A failure within the fuel delivery system presents a serious safety concern, as it can cause sudden loss of power while driving and poses a potential fire hazard if fuel comes into contact with hot engine components.…
2014 MERCEDES-BENZ CLA250
Filed Mar 10, 2026
The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine. The contact stated that the vehicle had caught fire; however, the fire extinguished on its own. There were no prior warning lights illuminated. There were no reported injuries, air bag deployment, or police report filed. The fire department responded and…
2018 MERCEDES-BENZ CLA 250
Filed Mar 8, 2026
Corrosion of the fuel system (on a Flex Fuel rated vehicle that had used E85 blend regularly) causing sudden loss of power, misfires, lack of acceleration The vehicle experience sudden loss of power, multiple misfires, and potential damage to the engine. Had the vehicle been on the highway or attempting to merge with traffic this could have resulted in an accident See attached dealer diagnosis and replacement of multiple fuel injectors, fuel pump, and fuel rail. The dealer service manager…