NHTSA Data Explorer

Mazda CX-9

Data refreshed August 27, 2026

Select a model year to filter results to that year of the Mazda CX-9.

Complaints

1,481

Active records

Recalls

14

Active records

TSBs

1,172

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

0

Injuries

40

Crashes

62

Fires

13

Top reported issues — Mazda CX-9

Click a category to expand its values.

Braking behavior

491

Condition issue

484

Operating state

373

Noise

316

Fluid issue

311

Engine behavior

217

Thermal issue

142

Reporting mechanism

138

Safety restraint issue

92

Performance issue

76

Vibration/harshness

67

Driver assistance issue

56

Transmission/drivetrain behavior

38

Safety restraint behavior

37

Smell

35

Steering behavior

34

Access/entry issue

23

Electrical issue

19

HVAC behavior

17

Powering on/off behavior

15

Ride/handling behavior

15

Starting behavior

14

Infotainment behavior

13

Lighting behavior

11

Wiper/washer behavior

4

Communication/network issue

2

Recent change

2

Recent filings

The 10 most recent filings for each type.

2019 MAZDA CX-9

Filed Aug 22, 2026


It’s now in the shop being torn down for further inspection but it looks to be a cracked cylinder head leak .

2016 MAZDA CX-9

Filed Aug 19, 2026


Engine revs or surges while in park, possibly faulty throttle box

2021 MAZDA CX-9

Filed Aug 10, 2026


Crash

The vehicle was parked stationary in the driveway with the engine running for 3-5 minutes with the A/C on. The vehicle then accelerated forward into my garage causing damage. Once I entered the vehicle, both the dash and shifter displayed park. Current TCU system internal failures have been reported from the pulling of data from Mazda.

2018 MAZDA CX-9

Filed Aug 8, 2026


I was driving home from work and may car started overheating out of nowhere. I was stuck in traffic and white smoke was exiting my exhaust. I pulled over and all of my coolant leaked out of my car. Took it the shop and they said I had a cracked head and need a whole new engine. I seen that there was a warranty sent out for a problem with an exhaust manifold issue leaking coolant and that is exactly what caused my problem. I contacted Mazda and they said there is nothing they can do. I will have…

2021 MAZDA CX-9

Filed Jul 23, 2026


1) What component or system failed or malfunctioned: On 6/12/2026 While drive on the highway with our daughter in the car and we experienced a high speed stall. The engine failed and we lost power. We barely got the car of the highway and coasted into a parking lot. 2) Life threating for Father, Mother and daughter and other drivers on the highway. 3) The Mazda dealer stated they were unable to reproduced problem. The diagnostic report showed few random misfired on two cylinders 2 &…

2018 MAZDA CX-9

Filed Jul 15, 2026


The cylinder head on this 2018 Mazda CX-9 (Skyactiv-G 2.5T engine) cracked, allowing engine coolant to leak and intermix with engine oil, causing loss of coolant and catastrophic engine failure. The vehicle became undriveable in the first week of November 2025 at approximately 125,019 miles and has remained inoperable since; it was not in a crash and had to be towed. This matches a known, documented defect on Mazda's Skyactiv-G 2.5T engine: coolant leakage at the cylinder head near the exhaust…

2021 MAZDA CX-9

Filed Jul 12, 2026


This complaint refers to Mazda and it's dealer refusal to properly execute the warranty work under the SSPD5 Valve Stem Seal Class Action Campaign and does not follow the Court's approval of the final Settlement Agreement. I assert that Mazda and it's dealer are not following the SSPD5 repair procedures. 1. I have documentation and complaints going back to Dec-2023 with this particular dealer that I have experienced low level oil consumption within the 7,500 mile oil change interval. The dealer…

2019 MAZDA CX-9

Filed Jul 10, 2026


The engine cylinder head developed an internal coolant leak, allowing coolant to enter the combustion chamber. This caused engine overheating and smoke coming from the tailpipe while driving. A dealer performed a coolant pressure test confirming coolant leaking into the combustion chamber, and wet/dry compression testing on all 4 cylinders showed low and inconsistent readings consistent with cylinder head coolant intrusion (Cylinder 1: 105/125 psi, Cylinder 2: 115/125 psi, Cylinder 3: 110/175…

2011 MAZDA CX-9

Filed Jun 30, 2026


The front driver-side lower ball joint suffered a catastrophic structural failure and sheared completely apart while moving. This vehicle was previously serviced under Safety Recall Campaign 15V451000 / Mazda Recall 8515G for this exact defect. The recall remedy part failed a second time, collapsing the front wheel assembly, ripping the CV axle completely out of the transmission casing, causing a hazardous transmission fluid spill, and leaving the vehicle stranded and immobilized in the middle…

2020 MAZDA CX-9

Filed Jun 30, 2026


1 injured
Crash

The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical attention. A Police report was filed at the scene. The vehicle was destroyed and towed to a local storage facility. No information was available concerning the second vehicle's occupants.…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 27, 2026. Refreshed nightly.