Lexus RZ450e

The contact owns a 2026 Lexus RZ-450E. The contact stated that while the vehicle was parked and attempting to start the vehicle, the driver’s side door failed to respond. No warning light was illuminated. A dealer was contacted. The vehicle was taken to dealer, and the contact was informed that the data communication module had drained the battery and needed to be replaced. The dealer updated the software and the vehicle was repaired. The contact stated that the failure had occurred…

Went to my car on Saturday @630p to put items in my car for church the next morning. I couldn't get into my car and my car wasn't responding to my key fobs. I called the Lexus service and was closed. I got on my app and called roadside service. As I was walking (pacing) in my garage, I noticed my rear passenger tire was flat! I asked the AAA rep about my tire. He said no replacement was in my car and the tire isn't inflated with air, but foam. Additionally, he noted me not driving the car may…

Incident one: I was locked out of my car and needed to call Lexus roadside assistance for help. The technician struggled with the mechanical override to open the car, but was able to force it eventually. He explained the 12V battery was dead. There was nothing left on that would have drained the battery. Incident two: The following week, I was able to enter the vehicle and turn it partially on but was not able to drive the car and after I turned off the power, I was trapped in the vehicle.…

This a new 2026 electric car with an~80% charge in the traction battery. Unfortunately the 12 V battery failed after I got into the car and closed the car door. Nothing on the car worked including the door locks leaving me trapped. Fortunately I had my phone with me so I could call for assistance. I shudder to think if I had not or if my grand kids had been playing in the car while we weren’t around. . In talking to Lexus roadside assistance something similar had occurred in south Florida…

The Component Affected: Electrical System / Drivetrain Propulsion. The Core Hazard: Systemic software/hardware defect causing a total failure of the 12V auxiliary system, resulting in immediate vehicle blackouts and leaving the vehicle stranded without warning. The Safety Risk: The vehicle leaves passengers and young children completely stranded in high-traffic or unsafe environments. Note that this platform is heavily affected by the active June 18, 2026 electrical system shutdown recall…

My vehicle, a 2023 Lexus RZ 450e, has been out of service for over 30 days due to an unresolved HVAC system failure affecting cabin heating. The issue significantly impacts the safe operation of the vehicle, particularly in cold weather conditions where adequate heat is necessary for driver visibility and occupant safety. Despite the vehicle remaining under the manufacturer’s warranty, the dealership has been unable to provide a diagnosis completion or estimated time of repair. The vehicle was…

Beginning in September 2025, I experienced respiratory symptoms, including coughing, chest discomfort, and shortness of breath, that appeared to be triggered when entering or operating my vehicle. The symptoms consistently improved when I was not using the vehicle and returned upon re-exposure. The specific component responsible is UNKNOWN. I suspect a possible cabin air quality, HVAC, or material-related issue, but I am not able to identify a specific failed part. My safety was put at risk…

While driving slowly in a parking lot and without striking any object, my 2023 Lexus RZ 450e experienced a catastrophic front right suspension failure. The suspension failure caused separation of the CV axle, detachment of the front right wheel assembly, and an immediate loss of steering control. The vehicle became inoperable and required towing. Fortunately, this occurred at low speed and no injuries occurred. The vehicle became inoperable and required towing. No injuries occurred due to the…

I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, FLO, and Tesla Superchargers), spending over 4 hours physically charging, consuming approximately…

Vehicle Completely Locks itself. Not able to open doors. Even Not able to open with keyless remote fob. Not able to take Charging cable connection out of vehicle. It has happened twice. Lexus was made aware of this issue. I have been stranded twice. It is a safety issue and requesting NHTSA to recall.