NHTSA Data Explorer
Kia Soul
Data refreshed August 27, 2026
Select a model year to filter results to that year of the Kia Soul.
Complaints
5,487
Active records
Recalls
15
Active records
TSBs
534
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
18
Injuries
261
Crashes
266
Fires
321
Top reported issues — Kia Soul
Click a category to expand its values.
Operating state
Reporting mechanism
Noise
Engine behavior
Condition issue
Fluid issue
Performance issue
Thermal issue
Vibration/harshness
Lighting behavior
Steering behavior
Safety restraint issue
Electrical issue
Transmission/drivetrain behavior
Safety restraint behavior
Starting behavior
Braking behavior
Smell
Driver assistance issue
Powering on/off behavior
Recent change
Access/entry issue
Ride/handling behavior
Infotainment behavior
HVAC behavior
Wiper/washer behavior
Electrified system issue
Communication/network issue
Charging behavior
Recent filings
The 10 most recent filings for each type.
2023 KIA SOUL
Filed Aug 24, 2026
2023 Kia soul purchased brand new. Vehicle does not display speedometer, blinkers don't work, reverse camera doesn't work, nothing displays on dash, continuous alarm sound while vehicle is on. Having no indication of speed traveling or ability to signal turns is a safety concern. failure at approximately 1 year after purchase. Has been in the dealership for repair multiple times without success. Currently been at the dealership for 10 months with no offer of a loaner vehicle and refusal to…
2019 KIA SOUL
Filed Aug 24, 2026
My 2019 Kia Soul has been professionally diagnosed with DTC B162000, “Internal Fault – Replace SRSCM,” involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / NHTSA Recall 22V-031 addresses an Airbag Control Unit defect in certain 2017-2019 Kia Souls and specifically addresses vehicles exhibiting DTC B1620. However, I have been informed that my VIN is not included in the recall and the recall…
2016 KIA SOUL
Filed Aug 24, 2026
Incident Overview & Vehicle Record Vehicle: 2016 Kia Soul Purchase Date: June 30, 2024 (Purchased from AutoNation Plano as 2nd owner) Incident Date: June 19, 2025 (Stalled on road at 113,000 miles) Current Location: Group1 Kia South Austin (Towed on July 8, 2025) Diagnosis: Severe internal engine failure (rod bearing defect) Current Status: Warranty extension claim denied by dealership due to missing Knock Sensor Detection System (KSDS) software update. We are 2nd user and this defects is due…
2010 KIA SOUL
Filed Aug 24, 2026
The air bags did not deploy and the seat belt didn't lock and at the moment it is available to be inspected. My seat belt didn't lock so it is probably why my back fractured. I don't know if the problem has ever been reproduced or confirmed. To my knowledge no one has inspected the car. There was no warning signs or lights that came on. Apparently the air bags only deploy with front or rear impact not rollovers and the seat belts don't lock either but how does a 2001 Saturn seat belts lock in a…
2016 KIA SOUL
Filed Aug 23, 2026
I am filing a formal safety compliance complaint regarding my 2016 Kia Soul (1.6L GDI engine) and a structural failure of the exhaust/catalytic converter system related to NHTSA Campaign 19V120000 / Recall SC176. The vehicle has thrown a persistent P0420 Check Engine Code (Catalyst System Efficiency Below Threshold) and is experiencing unsafe driving conditions, including severe power loss and sudden engine stalling in active traffic. Authorized franchise Valley Kia of Modesto has refused…
2016 KIA SOUL
Filed Aug 21, 2026
My 2016 Kia Soul with the 1.6L GDI engine lost power. On 08/21/2026 at 107,547 miles I took it to Grand Kia, 1950 West 104th Avenue, Thornton, Colorado, repair order 137483, service advisor Patricia Palmas. The dealer performed a cylinder compression test and a leak-down test and documented on the repair order that the engine has scored cylinder walls, with cylinder number 3 identified as the affected cylinder. They also performed a rod bearing clearance test, which passed. They pulled down…
2020 KIA SOUL
Filed Aug 21, 2026
I am filing this complaint regarding a serious paint defect on my Kia in which the exterior paint is peeling off in large sheets. I purchased the vehicle used from Dean McCurry Kia, and the dealership was aware of the paint issue before selling the vehicle to me but failed to properly repair or disclose the condition before the sale. The paint has continued to deteriorate and is now peeling extensively, leaving exposed areas of the vehicle. I have contacted both Dean McCurry Kia and Kia…
2021 KIA SOUL
Filed Aug 18, 2026
The contact owns a 2021 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the high oil consumption might cause a fire in the engine bay due to a failure with the piston rings. The contact referenced NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); as the possible cause for the failure. The vehicle was taken to a dealer, and the dealer declined to perform the recall repair because the vehicle did not experience a…
2020 KIA SOUL
Filed Aug 17, 2026
Making a left turn car stalled in middle of turn lane.
2014 KIA SOUL
Filed Aug 15, 2026
Multiple times with 6 months my check engine light comes on but no code is detected. However, when tested it tells me to look out for code P0420. The issues I have encountered: - High RPM of 2,000 when vehicle is started - Check engine light with no code. Light comes and goes on it own - Car jolts and vibrates high while idling - Car eats oil like no tomorrow. Having to do an oil change every 3,000 miles