NHTSA Data Explorer
Kia Sorento
Data refreshed July 19, 2026
Select a model year to filter results to that year of the Kia Sorento.
Complaints
10,174
Active records
Recalls
45
Active records
TSBs
935
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
9
Injuries
364
Crashes
305
Fires
409
Top reported issues — Kia Sorento
Click a category to expand its values.
Condition issue
Operating state
Reporting mechanism
Engine behavior
Performance issue
Fluid issue
Noise
Lighting behavior
Thermal issue
Safety restraint issue
Transmission/drivetrain behavior
Driver assistance issue
Access/entry issue
Steering behavior
Vibration/harshness
Electrical issue
Braking behavior
Starting behavior
Smell
Powering on/off behavior
Safety restraint behavior
Infotainment behavior
Ride/handling behavior
Recent change
HVAC behavior
Electrified system issue
Wiper/washer behavior
Communication/network issue
Charging behavior
Recent filings
The 10 most recent filings for each type.
2019 KIA SORENTO
Filed Jul 16, 2026
I have a 2019 Sorento my car was loud when I start it so I took it into my KIA dealership. They found that my muffler had come apart at the seam, but that it is not under warrenty. My concern is that if anyone is sitting in a parked car with the windows up they could be overcome by the exhault fumes.
2021 KIA SORENTO
Filed Jul 16, 2026
I am filing this complaint regarding my 2021 Kia Sorento, which has suffered a serious transmission failure. The vehicle is displaying diagnostic code P0741, indicating a torque converter clutch malfunction. The transmission slips, shifts harshly, hesitates during acceleration, loses power unexpectedly, and has become unsafe to drive. The vehicle is available for inspection upon request.This defect has put my safety and the safety of others at risk. On several occasions the vehicle failed to…
2023 KIA SORENTO
Filed Jul 16, 2026
While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. KIA was contacted and not willing to warranty or help cover.
2023 KIA SORENTO
Filed Jul 15, 2026
Since fall of 2025, my 2023 KIA Sorento has repeatedly been in the shop for multiple issues. Most notably, a completely wrecked steering column. This issue was fixed after being in the shop for 12 days. Then in December, I started noticing the shift would lock while in park. I would need to open the top plate and stick an item down into the shifter to emergency release in order to drive. Then all of the electrical components began to state they were no longer working. No cameras, no lane…
2014 KIA SORENTO
Filed Jul 14, 2026
my 2014 Kia Sorento is having a paint issue and I know their is a class action law suite to get repaired. The only complaint I have is the white pearl paint is chipping off the front of the roof and on the left and right sides of the windshield . I would like to see if my car qualifies to get these areas repainted
2021 KIA SORENTO
Filed Jul 13, 2026
The vehicle suddenly lost power when in drive or reverse but will idle fine in park or neutral.
2023 KIA SORENTO
Filed Jul 13, 2026
Vehicle Component Affected: Electrical System / HVAC / Blower Motor Resistor Incident Description: While operating my 2023 Kia Sorento, the HVAC system suddenly suffered a complete failure, causing all airflow to cease instantly. A subsequent professional diagnostic inspection by an authorized Kia dealership revealed that the contacts at the blower motor resistor were severely burnt, causing the blower motor relay to burn out. This failure presents two critical safety and fire hazards: Fire…
2020 KIA SORENTO
Filed Jul 12, 2026
Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As soon as I got up to 40 lights one by one flickered on until up to highway speed and then all flickered and dash dings. Two independent shops ran diagnostics and noted that only battery was dead. Replaced battery and the lights came back immediately.
2016 KIA SORENTO
Filed Jul 12, 2026
I took my 2016 Kia Sorento to the dealership for an emissions service update as a result of a service bulliten (SC340) After recieving the car back, the transmission acts unpredictably and the throttle is erratic. This happens when started cold and continues until the engine reaches temperature. It did not do this previous to the update. It is a safetey hazard and almost caused a collision. The throttle response was sluggish, it hunted for gears and as a result I was unable to safely merge…
2014 KIA SORENTO
Filed Jul 11, 2026
This is a follow up submission to NHTSA case #XXX. Organization Under Complaint: Hutchinson Kia, [XXX] Complaint Summary: The dealership is utilizing unfair and deceptive financial gating practices to avoid its legal obligations under a federal safety recall. The dealership refuses to look at or evaluate a vehicle subject to an urgent fire-risk HECU safety recall unless the consumer first authorizes a $189.00 diagnostic fee. The dealership refuses to give a firm, legally binding commitment that…