Acura ILX

I am writing to formally raise a concern regarding the handling of a safety recall repair performed on my 2019 Acura ILX at Maus Acura of North Tampa. I initially brought my vehicle in to address a safety recall related to the brake master cylinder. As explained in the recall notice, the issue involved contamination of the brake fluid that could affect braking performance. The dealership proceeded with replacing the brake master cylinder, as expected. However, the situation became…

While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed Check IMA System and Check Charging System warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine restarts, loss of auto-stop functionality, charging-system issues, intermittent low-voltage behavior, and…

The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated while driving at 30 MPH, while the brake pedal was depressed the brakes failed to engage; the contact had to crash into the medium in between both sides of the street to avoid a crash. No warning…

My car has faulty code P0AE1 (Bypass Contractor Malfunction) that causes the 12v battery and hybrid battery failure. It also causes the brake less effective without hybrid assisting, and loss acceleration that are extremely dangerous while driving on road. This is well known issue for 2013 Acura ILX hybrid that triggers recall in Service Bulletin 20-021. My car has been inspected by Honda/Acura dealer, but the VIN is not in the recall campaign, so Acura denied the service warranty for this. I…

The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended by another vehicle. The contact stated that the airbags did not deploy during the crash. The contact did not sustain injuries at the scene and no medical attention was provided immediately following the crash. However, the contact later experienced lower back and neck injuries. A police report was filed. The vehicle was not towed after the crash. The dealer was not…

My 2019 Acura ILX (VIN: [XXX] , 69,349 miles) is experiencing severe, dangerous brake system failure directly matching Acura Safety Recall RN5 / NHTSA Campaign 25V859 (Brake Master Cylinder). The vehicle does not stop properly. Due to the hydraulic malfunction of the defective factory master cylinder, the brake pads are overheating and melting quickly. The vehicle is unsafe to operate on public roads.I contacted multiple authorized local dealerships, including Grubbs Acura in Grapevine, TX and…

The contact owns a 2019 Acura ILX. The contact received a notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the braking system became inoperable and failed to function properly while attempting to stop the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were unavailable and needed to be…

The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not available. The narrative for the recall on the website indicated that parts were available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a…

The contact owned a 2019 Acura ILX. The contact stated that while reversing, the backward collision avoidance system activated without any objects or persons behind the vehicle, and the vehicle abruptly stopped. The backup sensor did not sound, and the vehicle then shifted into drive, and the vehicle independently accelerated. No warning lights were illuminated. The air bags were deployed. No injuries were sustained. A police report was filed. The vehicle was towed to a salvage yard, where it…